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All services must be paid in full beforehand. All services are NON-REFUNDABLE unless a dissolution of services option was presented to the customer on our behalf. To add, we offer a maximum of 3 free revisions per service. Each service briefly states what materials will be needed. Before sending an inquiry, make sure you have the requested materials readily available.
Screenshots do not serve as high-quality images and will not be accepted. Please make sure your attachments are .PNG files to ensure a clean, professional look for the finished product.
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Rush Order - 24-48 hrs
Revisions (FREE) - 3-5 business days
Business Cards - 3-5 business days
Flyers - 3-5 business days
Text-Based Logo - 5-7 business days
Image-Based Logo - 5-7 business days
Motion Flyers - 5-7 business days
IG Story Highlights - 3-5 business days
Video Reels - 5-10 business days
Brand Identity Chart - 5-7 business days
Custom Product Label - 5-7 business days
*Allotted times are subject to change should an influx of orders arise. Clients will be contacted via email after placing their order.
*Free revisions are not included in the initial timeframe. To add, federal holidays and days we are closed are not included in the timeframes.
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Each service specifies the additional fees for rush orders. Additional fees will be applied if we are working within a limited timeframe — NO EXCEPTIONS. Please take that into consideration when booking.
What we will need:
All text, logos, graphics, social media handles/contact information, color schemes, and themes you would like us to include.
KEEP IN MIND:
Must be notified at least 7 business days before the expected delivery date. Failure to do so results in an additional $20 rush fee.